WebOsmotic Delivers Connectify's Vision: Empowering Seamless Team-Customer Interactions.
Project Summary
Our journey with the Connectify project was initiated with a primary focus on mobile application development, which was successfully met with approval and satisfaction from the client. This positive collaboration led to a significant challenge—replacing the pusher.js backend. Concurrently, the client expanded the team by hiring an additional resource for front-end application development. Our partnership with this client has spanned over three years, and a series of complex challenges and extensive research and positive development efforts have consistently marked the project.
Industry
- Customer Support and Communication
Country
- USA
Services
- Frontend Development
- Web Development
- Backend Development
- Mobile Development
Technology
React
Ant
Redux
Chart js
Umi
Pusher
Node js
Express
InfluxDB
Redis
Socket Io
ESLint
Prettier
Husky
- Challenges
The Connectify project posed several challenges:
- Adapting an existing Backbone.js web app into a mobile application demanded extensive development for cross-platform consistency.
- Replacing Pusher.js with Socket.io for server-side functionality, including private and public channels and multi-server socket management, posed intricate challenges.
- Crafting a tailored client-side SDK for server access, authorization, and room entry demanded meticulous design and execution.
- Ensuring scalability to handle numerous socket clients while maintaining real-time efficiency was a critical task.
- Establishing a WebRTC connection between two different systems on different network environments or using a VPN.
- Deliverables
The project delivered a range of essential components:
- Proving Pusher.js interchangeability with a custom server in real-time.
- Crafting a ReactJS web app with real-time analytics, profiles, and an admin portal.
- Developing the “pipes server” using Socket.io, supporting presence, private, and public channels with Redis pub-sub.
- Building a custom Pipe SDK for client-side server integration.
- Crafting a native React Mobile app with server interaction using the Pipe SDK.
- Integrating Azure Media Service for cross-platform audio and video distribution and transcript generation.
- Successfully established the WebRTC which connects two systems on different network environments.
- Conclusion
Connectify is a feature-rich customer support application designed to streamline communication and provide real-time analytics. The project involved significant development efforts, including the creation of a new UI, a mobile app, and various web applications. Challenges related to scalability, pusher.js replacement, and SDK development were successfully overcome. This project demonstrated Webosmotic’s expertise in developing real-time data messaging applications and custom library packages suitable for both web and mobile platforms.
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