A hallucination in a text chatbot is embarrassing and easy to correct: the user rereads it, or the bot edits itself. A hallucination on a live phone call already happened. There’s no undo, no edit, no chance to quietly revise what…

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A hallucination in a text chatbot is embarrassing and easy to correct: the user rereads it, or the bot edits itself. A hallucination on a live phone call already happened. There’s no undo, no edit, no chance to quietly revise what…